Insights and Playbooks

RMM Insights & Playbooks

Product notes, security updates, and deployment guides for Breeze.

Featured

AI RMM vs. RMM Automation: What Actually Changes

Jul 01, 2026

Scripting and automation execute known runbooks. An AI operator handles the unknowns — investigation, judgment, documentation — under governance. Here's where each one wins.

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AI RMM vs. RMM Automation: What Actually Changes

July 2026

How MSPs Run AI on Client Fleets Without Becoming AI Experts

Jul 01, 2026 ai-rmm governance msp

How MSPs Run AI on Client Fleets Without Becoming AI Experts

You don't have to become an AI specialist to run AI safely on client fleets. Risk tiers, approval gates, audit trails, and a vendor who watches the AI's work with you.

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April 2026

The gap between Windows enterprise management tooling and what exists for Linux today

Apr 10, 2026 linux enterprise rmm

What Enterprise Linux Management Is Missing

France just announced a government-wide Linux migration, but tooling for managing Linux at enterprise scale is not ready. Here is what is absent today.

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RMM pricing comparison showing cost per endpoint across major platforms

Apr 06, 2026 rmm msp comparison

The True Cost of RMM in 2026: Annual Pricing Index

Verified pricing for 25+ RMM platforms with hidden cost analysis, acquisition context, and total cost of ownership calculations for MSPs at every scale.

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March 2026

Comparison of RMM platforms for small MSPs showing pricing models and feature coverage

Mar 26, 2026 rmm msp comparison

Best RMM Software for Small MSPs in 2026

An honest evaluation of RMM platforms for small MSPs with 1-10 technicians: what actually matters, what pricing really looks like, and which tools survive.

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Grid of MCP tool categories for IT fleet management

Mar 26, 2026 mcp breeze-ai capabilities

MCP Tools for IT Management: What Breeze Exposes and What You Can Do

A complete reference to the 17 MCP tools Breeze RMM exposes, organized by workflow, with risk tiers and practical examples.

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Two-path MCP setup diagram: OAuth for Claude.ai and ChatGPT, API key for Claude Code, Claude Desktop, and Cursor

Mar 26, 2026 mcp oauth tutorial

How to Connect Your RMM to Claude or ChatGPT (OAuth or API Key)

Connect Breeze RMM to Claude.ai, ChatGPT, Claude Desktop, Claude Code, or Cursor via MCP. OAuth 2.1 for hosted clients, API keys for CLI and IDEs.

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Patch management pipeline showing test rings, lifecycle stages, and automation workflow

Mar 26, 2026 patch-management msp security

Patch Management Best Practices for MSPs

A practical guide to patch management for MSPs: why patching matters, common challenges, and best practices for prioritization, testing, and automation.

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Five-step migration timeline from ConnectWise to Breeze with cost comparison

Mar 26, 2026 migration connectwise guide

Switching from ConnectWise to Breeze: What to Expect

A practical guide for MSPs switching from ConnectWise Automate or ScreenConnect to Breeze RMM: what changes, what stays the same, and how to migrate cleanly.

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Sequence diagram of SSE transport between AI client and MCP server

Mar 26, 2026 mcp technical breeze-ai

MCP SSE Transport: How Real-Time AI Tool Connections Work

A technical guide to MCP's SSE transport layer: how AI clients hold persistent connections to tool servers, and how Breeze implements it for fleet management.

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