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AI-Native IT Platform Human-supervised AI team

The IT platform that comes with the workers.

Breeze is a full IT platform with an AI team built in. It triages alerts, patches fleets, and resolves tickets. Then it quotes, bills, and invoices the work. You hold the approvals.

Open-source core. Inspect every line, or self-host it free.

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US & EU regions live · See it fix a real issue → · Deploy free

Fleet OverviewLive
4
Healthy
0
Resolving
3
Alert
ACME-DC01
Healthy
ACME-WS05
Alert
ACME-FS02
Healthy
CONTOSO-LT03
Healthy
CONTOSO-WS12
Alert
FABRIKAM-SRV
Healthy
FABRIKAM-LT01
Alert
AGPL-3.0

The whole platform is open source. Self-host every module free, for unlimited devices. Read the source, fork it, run it air-gapped. No per-device metering, no lock-in, no sales call to start.

Deploy it free →
02 The shift

Every RMM hands you a dashboard. Breeze hands you a team.

Every other RMM

A dashboard you watch

  1. ALERT

    An alert fires somewhere in your stack.

  2. CONTEXT

    You jump between PSA, RMM, email, and Slack to piece together what happened.

  3. DIAGNOSE

    You read through logs and make your best guess at root cause.

  4. REMEDIATE

    You run the fix by hand and hope it was the right one.

  5. DOCUMENT

    You write up the ticket afterward. If there is time.

Five jobs. All yours.

Breeze

A team that works it

  1. ALERT

    An alert fires. The operator picks it up immediately.

  2. CONTEXT

    It gathers device state, logs, and history on its own.

  3. DIAGNOSE

    It isolates root cause and checks it against known fixes.

  4. REMEDIATE

    It applies the fix. High-risk steps wait for your approval.

  5. DOCUMENT

    It documents the resolution as the work happens.

Five jobs. One AI team, and you hold the approvals.

03 Model Context Protocol

Run it from the AI tools your team already lives in.

Breeze's operator works the fleet from inside the console, but its tools aren't locked in there. Breeze was the first RMM to ship an MCP server, so your own AI client can pick up the exact same governed tools.

Connecting takes a single command. From there your assistant works the fleet directly: querying devices, triaging alerts, deploying patches. A real session looks like this:

Works with

Claude DesktopClaude CodeCursorWindsurfChatGPT

17 tools · one governed interface

DevicesAlertsActionsPatchesScriptsReportsDocs

Access

Every call clears the same RBAC, risk tiers, and audit trail as the dashboard. Connect over OAuth or a scoped key, and revoke any assistant in one click.

breeze-rmm · mcp
$ claude mcp add breeze-rmm --transport sse \
--url https://acme.breeze.app/api/v1/mcp/sse
✓ connected · 17 tools available
› which devices have security patches pending?
6 devices pending across 2 sites:
srv-app-02 12 updates · 3 security
ws-design-07 4 updates · 1 security
+ 4 more
› schedule the security patches for 2am
⚠ tier 3: scheduled patch needs your approval
review it in Breeze, or reply “approve”
04 Proof

Watch the operator work a real incident.

One alert and one end-user ticket, start to finish — and no human in the loop until the team asks for one.

01 Alert

Disk usage at 94%

CrowdStrike logs filling /var/log on srv-app-02. Growing 2 GB an hour.

02 Investigate

Root cause found

CrowdStrike sensor writing verbose debug logs. Not a security event.

03 Resolve

Cleaned up: 18 GB freed

Rotated logs, reset log level to standard, left monitoring in place.

Live demo · in your browser

no signup required
Helpdesk · Client end user AI agent · supervised
END USER
My laptop has been unusably slow since this morning.
AI AGENT
I can see BR-LT-2214 from here. Disk is at 97% — a stuck sync client has written 40 GB of temp files since 6am. Clearing them is a low-risk action, so I've done it and restarted the sync client. You should feel the difference now — did that fix it?
END USER
yes! much better, thank you
AI AGENT
Great. Ticket #4821 closed with notes. I'll watch this device for a recurrence this week.
Reviewed in supervision · resolution verified · added to tuning notes
Approval · Tier 3 Waiting on you

Patch 3 domain controllers — client BlueRidge

Proposed window: tonight 02:00–04:00 · Rollback plan attached

Why it needs you: domain controllers are Tier 3 by your policy.

Approved actions run, log, and report back. Everything else waits.

Representative interactions. The team's real work depends on your fleet, your policies, and your approval gates.

05 The whole loop

Resolved is nice. Invoiced is better.

Fixing the issue is half the job. The other half (the time entry, the quote, the invoice) is where the margin leaks. Breeze closes the loop in one system.

01 Platform

Ticket lands

An end-user reports it, or an alert becomes a ticket. Either way it enters the same queue.

02 AI team

The AI works it

Triage, investigation, fix, within the risk tiers you set. Impactful actions wait for your approval.

03 AI team

Time lands on the ticket

Work is recorded as it happens: time entries and parts, with billable status.

04 AI team

Quote drafted from the catalog

Follow-up work gets quoted from your real catalog at your real prices, as a proposal.

05 You

You approve from your pocket

One tap. The approval is the human moment; everything around it is already done.

06 Platform

Invoice goes out

Generated from the same record the work created. Nothing re-keyed, nothing dropped at a sync seam.

At every other vendor this is two products from two companies, glued by a sync job. In Breeze it's one system: see the PSA side of the platform →

06 Control

It acts. You hold the controls.

The operator acts on its own for the safe things and stops for the rest. You decide where that line sits.

Risk classification

4 tiers
Tier Example action What the operator does
Low Clear temp files, restart a service Runs on its own
Medium Rotate logs, update a config Runs, then notifies
High Modify firewall rules Waits for approval
Critical Reboot a production server Manual only

Tiers are context-aware. A reboot inside a maintenance window is Medium; the same call outside one escalates to High.

Same rules, every path

The dashboard, your AI assistant, and a scheduled script all clear the same governance. There is no side door.

AUDIT PARITY

Every action logs identically (tool, parameters, identity, tenant, outcome), whether it came from the dashboard, Claude Desktop, or a script.

SCOPED KEYS

A read-only key cannot escalate to running scripts, no matter which client is asking.

TENANT ISOLATION

A key issued for one customer cannot see or touch another. Enforced on every call.

07 Toolset

Everything the operator can reach.

The operator never reaches for an add-on. Patching, scripts, monitoring, backups, network discovery, and remote access are one platform, and the ticket, quote, and invoice live in the same system. No separate PSA, no sync job, nothing behind a paywall.

First in RMM

AI Assistant

AI that can act safely across your fleet.

Included · No Add-On

AI for Your Clients/Users

Your clients get AI from you, not from shadow ChatGPT.

Only in Breeze

AI Risk Engine

Control what AI can do, when, and under whose approval.

Device Management

Know what is running, what is drifting, and what needs action.

Remote Access

Connect to endpoints securely from a single web interface.

Automations

Turn recurring operations into governed workflows.

Network Discovery & Trust

Map the network and control device trust boundaries.

Patch Management

Run patching as a controlled lifecycle, not a one-off task.

Scripts

Standardize routine remediation with scriptable operations.

Configuration Policies

Define once, inherit everywhere.

Deployments

Ship changes safely across large fleets.

Included · No Add-On

Reports & Analytics

Turn fleet data into operational and executive insight.

Included · No Add-On

CIS Hardening

Compliance-grade hardening with approval-gated remediation.

Security Monitoring

Endpoint security data and platform hardening, end to end.

Integrations

Extend Breeze into the rest of your stack.

Included · No Add-On

SNMP Monitoring

Bring routers, switches, and printers into the same monitoring plane.

Agent Diagnostics

Debug the agent itself, not just the endpoint.

AI Computer Control

AI actions with operational guardrails.

Custom Fields

Model your own device attributes.

Device Backup

Treat backups as managed fleet policy.

Device Groups

Structure fleet operations by logical groups.

Network Discovery

Find what is on the network before it becomes drift.

Maintenance Windows

Reduce noise and risk during planned work.

Only in Breeze

Management Posture

Understand tool overlap and control gaps.

First in RMM

MCP Server

Let your AI assistant work the fleet, under the same governance as your team.

Mobile App

Fleet operations when you are away from your desk.

Notifications

Route incidents to the right channel at the right time.

Plugins

Customize platform behavior without forking core code.

Policy Management

Operational policy with measurable compliance outcomes.

Software Inventory

Know what is installed and what should not be.

System Tools

Core remote administration tools in one surface.

Device Tags: Flexible Fleet Labeling and Filtering

Lightweight fleet segmentation without rigid structures.

Setup Wizard

Go from first login to fully configured in minutes.

Webhooks

Event-driven integrations for your operational stack.

DNS Security

Block threats at the DNS layer before they reach your endpoints.

Only in Breeze

Device Reliability

Know which devices are failing before your users do.

Only in Breeze

Boot Performance

Turn slow boot complaints into data-driven fixes.

Included · No Add-On

Filesystem Analysis & Disk Cleanup

Find what is eating disk space, and safely reclaim it.

First in RMM

Network Intelligence

Know what is normal on your network, and get alerted when it isn't.

Included · No Add-On

Software Policies

Define what software belongs on your endpoints, and automatically enforce it.

Playbooks

Codify your best remediation steps and run them consistently every time.

Bandwidth Monitoring

Real-time and historical network throughput for every interface.

Branding & White-Label

Your logo. Your colors. Your portal.

First in RMM

Breeze Helper

AI self-service in every user's system tray.

Partner Management

Built for MSPs from the ground up.

Code Signing

Trusted binaries. Silent installs. No security warnings.

Account & Partner Compliance

Anti-abuse infrastructure built into the platform.

Localization & Languages

Your console, in your language.

First in RMM

Authentication & Authorization

One identity model for humans, AI agents, and API integrations.

Only in Breeze

Error Tracking

Catch frontend regressions in production without leaking tenant data.

Tickets & Help Desk

One queue for every request, from alerts, devices, and your customers.

Incident Response

Detect, contain, and close security incidents from one structured workflow.

Included · No Add-On

Quotes

From ticket to quote without leaving the platform.

Included · No Add-On

Billing & Invoicing

The work bills itself: time and parts on the ticket become the invoice.

Privileged Access Management

Take admin rights away from everyday accounts, and hand them back only when they're actually needed.

Included · No Add-On

Service Catalog

Price it once. Quote it, bill it, everywhere.

Identity Management

Run real helpdesk identity work from the AI assistant, with every change gated and logged.

Sensitive Data Discovery

Find sensitive data before an attacker or an auditor does.

Peripheral Control

Set device policies once and watch every peripheral connection across your fleet.

EDR Integrations

See and act on endpoint threats without leaving your RMM.

Cloud-to-Cloud Backup

Back up your clients' SaaS data, not just their endpoints.

Disaster Recovery

Bring your fleet back online in the right order, every time.

Customer Portal

Give end-users a branded self-service hub for tickets, devices, and assets.

Alerts & Monitoring

Catch problems early, group the noise, and surface the root cause.

08 Managed AI Ops

Do it yourself, or have it done.

Run the built-in AI yourself, free. Or add the managed team: AI agents that work your queue while we read their conversations, verify their fixes, and tune them with you.

Run it yourself Included free
Free
  • The built-in AI operator, in every deployment
  • Bring your own Anthropic key — runs on your infrastructure
  • Investigates alerts, runs scripts, drafts fixes
  • Every action governed by your 4-tier risk engine
  • You supervise, approve, and tune it yourself

You are the AI team's manager.

We run it for you Managed AI Ops
  • A team of AI agents works your queue: triage, patching, tickets
  • We read the AI's chats, verify its resolutions, and tune it with you
  • Persistent memory, playbooks, and compliance evidence built up over time
  • Your risk engine still holds the approvals — nothing runs past it
  • On self-hosted or cloud Breeze, support included
  • Curated intake — we take on teams we can supervise properly
Book a call →

Same Breeze. Same tools. Same risk engine. The difference is who does the work.

09 Who it's for

Built for operators, not procurement.

Breeze isn't trying to be every team's RMM. It's built for the leader whose queue grows faster than their headcount — and honest about who it isn't for.

  • 01

    Automate the next hire. Solo MSPs and lean IT teams who would rather teach an operator the runbook than add another seat.

  • 02

    Already live in an AI client. People who run their day through Claude, Cursor, and a terminal, and expect their tools to meet them there.

  • 03

    Own the whole stack. Teams that want to self-host, read every line of source, and never be held hostage by a vendor roadmap.

  • 04

    Trust the AI, hold the keys. Operators happy to let an AI do the work, as long as the guardrails and the final say stay theirs.

Not the right fit

If you want a dedicated sales rep, a 40-page MSA, and a quarterly business review, the big vendors will serve you well. Breeze is for people who would rather read the source than sit through the demo.

Want the workers included?

Managed AI Ops puts a supervised AI team on your queue — on self-hosted or cloud Breeze.

Book a call
Live Beta · US & EU

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Prefer to self-host? Deploy for free with Docker Compose. · Having trouble? [email protected]