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v0.122.1 stable breaking major release

Release v0.122.1

Oct 11, 2026

A rebuilt remote desktop clipboard, AI suggested fixes that research and remember what worked, administrator-approved diagnostic file access, ticket read and write on the Partner API, restores that check backup integrity, and far less database work per agent check-in. Includes security hardening; upgrade encouraged.

Remote Management

  • Remote desktop clipboard, rebuilt: large text copies work in both directions, and PNG and JPEG images can be pasted into remote devices. Images copied on a Windows device don't reach the viewer yet; that is planned for a follow-up release.
  • A clipboard status chip in the viewer shows what policy allows in each direction and offers copy and send actions. A paste that can't be delivered is cancelled instead of pasting old content, and connecting no longer overwrites your own clipboard.
  • Each remote session records one audit entry summarising its clipboard activity, never the content itself.
  • Keys and mouse buttons are released when the viewer loses focus or the session drops, so nothing stays stuck down on the remote machine. German and French keyboards type the right letters on Windows and Linux devices.
  • Who's connected: the device page shows a banner naming colleagues who have a live desktop, terminal or VNC session open on that device.
  • Breeze Assist starts hidden in the tray when the agent launches it. Opening it yourself still shows the window.

AI & Automation

  • AI suggested fixes on an alert are grouped into Proven fixes, AI suggestions and Similar fixes. Generate a suggestion or ask Breeze to research deeper, and it proposes fixes from your script catalog, built-in actions or manual steps.
  • Built-in actions (reboot, restart a service, kill a process, disk cleanup) run straight from a suggestion, and Draft a script hands the fix to the script builder.
  • A new Fix memory page lists the fixes that worked, and AI triage checks it first before researching from scratch. Retire a fix when it no longer applies.
  • Diagnostic file access: the AI assistant can ask to list and read files in named folders on one device. An administrator approves each request from the Approvals inbox or the mobile app; access is read-only, time-limited and revocable. Credentials, browser secrets and private keys can never be requested, and file contents are scrubbed of secrets before the assistant sees them.
  • AI tools that wait on a device, such as running a script, no longer report failure when the device takes longer than a minute, and tool results are matched to the right step in chat and in AI agent runs.
  • Chat shows the provider's error when a reply fails before any output, an aborted chat no longer puts the model on cooldown, and OpenAI-compatible model servers such as Ollama no longer refuse every tool call.
  • Read-only Windows event log lookups in chat run without an approval tap.

Partner API & Integrations

  • The Partner API can read a ticket change feed and create, update, assign and comment on tickets, so a PSA or other external system can keep tickets in sync both ways.
  • Ticket webhooks add ticket updated and ticket assigned events, and customer email replies now fire a comment event.
  • An opt-in live device status feed is available on the Partner API, and partner API keys can be used with Breeze's MCP server at partner scope.
  • EDR integrations, starting with Bitdefender GravityZone: connect an API key, map GravityZone companies to your clients, and detections sync in the background. API only in this release.
  • Pushover notifications for ticket assignments go to the assignee's own Pushover key, set on their profile.
  • Microsoft 365 admin consent signs the administrator in first, confirms the tenant, and explains failures such as a Conditional Access block.

Customer Portal & Billing

  • Groundwork for customer-portal hardware and performance views: per-client toggles and read-only APIs for hardware health, hardware inventory and performance metrics, all off by default. API only in this release; portal pages come later.
  • A Site filter on the portal's Network assets table.
  • Payment reminders for every unpaid invoice (upcoming, repeat and overdue), configured under Billing → Payments. Off by default.
  • A customer who signs a quote with money due goes straight to checkout.
  • Quote PDFs match the web proposal and carry your branding, with an optional contents list.
  • Charging a client now and changing payment settings ask for a second-factor confirmation.
  • Customer-facing email is sent under your company name instead of “via Breeze”.

Tickets & Time

  • Set a default assignee for new inbound tickets.
  • Customer emails your staff forward into a connected Gmail mailbox can be filed under the original sender's organization. Off by default.
  • Gmail mailboxes can label and archive mail that became a ticket.
  • Delete time entries from a ticket's Time & Billing panel and from the timesheet.
  • The ticket-assigned email includes the key details, the start of the message and an Open ticket link.
  • Time Tracking settings now show your saved values. Earlier versions displayed both suggestion toggles as off and wrote the defaults back on save, so if you saved that card before, re-check Suggest time entries from remote sessions and its thresholds.

Backup & Recovery

  • Restores check backup integrity: verified snapshots restore automatically, restoring an unverified snapshot needs a technician's second-factor confirmation, and restore wizards show a Verified or Not verified badge.
  • Restores download files in parallel, up to eight at a time.
  • A failed bare metal recovery attempt no longer uses up its recovery token, and a snapshot from a changed destination is refused up front.
  • Purging a device or erasing an organization keeps its backup files in storage, and legal holds now block a purge.
  • The policy Backup tab offers New destination when it's empty and lists the destinations the policy owner can use.

Visibility & Monitoring

  • Network topology overview: cards zoom out to summary panels, members are grouped by role, VPN and overlay networks are recognised, and stale or decommissioned devices no longer read as online. Phones and printers are placed more accurately.
  • Reliability baseline markers: mark a device as reimaged, remediated or hardware-replaced and its reliability score restarts from that point, with a before and after comparison. A completed bare metal recovery adds the marker for you.
  • Fewer noisy metric anomaly alerts: an episode needs three consecutive five-minute readings, and memory growth only counts on a new seven-day high.
  • Windows service monitoring no longer reports protected services such as Windows Defender as missing, and service and process alert titles show the service name.
  • A failed antivirus or firewall check reports Unknown instead of off, without the unprotected penalty or alerts.

Platform & Performance

  • Far less database work per agent check-in, and requests wait their turn fairly for database capacity under load instead of timing out, so large fleets run on less hardware.
  • Sign-in branding: each partner gets its own hosted sign-in page, and the sign-in logo renders larger.
  • Security hardening across partner API keys, permission checks, payment and restore confirmations, backup integrity, installer tokens and outbound requests.

This release is about getting work done on the device in front of you. The remote desktop clipboard has been rebuilt: large text copies work in both directions, you can paste images into remote devices, and a status chip shows exactly what your policy allows. One gap remains: images copied on a Windows device don’t reach the viewer yet, though text does, and that is planned for a follow-up release. Stuck keys after a dropped session are gone, German and French keyboards type correctly, and a banner on the device page tells you when a colleague is already connected.

AI suggested fixes now research a problem and remember what worked. Suggestions on an alert can come from your script catalog, a built-in action or manual steps, and the Fix memory page keeps the fixes that resolved past alerts so triage checks there first. When the assistant needs to look at files on a machine, it asks, an administrator approves, and access is read-only and time-limited. Beyond that, the Partner API can now read and write tickets for two-way PSA sync, restores verify backup integrity before writing anything, and each agent check-in does a fraction of the database work it used to.

Self-hosters, read before you upgrade: v0.122.0 was tagged but never released. Upgrade from 0.121 straight to 0.122.1. Update agents and rebuild recovery media before upgrading the server, because restores now need a backup helper from v0.120.0 or later. The legacy AI model settings announced in v0.121 are removed, so drop BREEZE_AI_SCRIPT_REVIEWER_MODEL and WORKSPACE_CONTENT_LLM_MODEL from .env. The release is roll-forward only for installers, viewing webhooks now needs its own permission (some custom and read-only roles lose access until you add it), and partner API key owners should rotate any keys another admin issued. Avoid upgrading during a database backup window. The GitHub release notes have the full upgrade detail.