Give Kaseya its due: no one else has the portfolio. Backed by Insight Partners, Kaseya has made 18 acquisitions in roughly a decade, including the $6.2 billion Datto deal in 2022 that brought Datto RMM, Autotask PSA, and the BCDR line under one roof. The IT Complete strategy stitches all of it together, and the Kaseya 365 bundle (RMM, endpoint security, and backup at a single per-endpoint price) is genuinely aggressive. If you want one vendor for everything and the bundle math works for your fleet, that's a real pitch.
The catch is what you sign. As of mid-2026, Kaseya doesn't publish list pricing for VSA, Datto RMM, or Kaseya 365; every deal is a negotiated quote. Under the Kaseya Master Agreement, subscriptions auto-renew for the same committed term unless you cancel in writing first, quantities can't drop below your Committed Minimum Quantity even when clients churn, and terminating early accelerates 100% of the remaining fees. Kaseya historically pushed one- to three-year terms, and while it brought one-year pricing closer to multi-year rates in 2024, MSPs on r/msp still report renewal increases and steady pressure toward longer commitments. Datto RMM's elastic high-water-mark billing ended in December 2025, replaced by committed floors. This is the machinery that makes MSPs feel trapped. Often the product isn't even the complaint. The exit cost is.
Breeze is built so that machinery can't exist. It's open source under AGPL-3.0, free to self-host via Docker Compose with unlimited devices, unlimited technicians, and all 64 modules included. Managed hosting is published and simple: Breeze Cloud Starter at $20/year for up to 3 devices, Breeze Cloud at $99/month for up to 250 devices, beta live in the US and EU. And instead of a bigger portfolio to operate by hand, Breeze ships an AI operator that investigates alerts, applies fixes, and documents its work, governed by a 4-tier risk engine you configure. The only leverage we have to keep you is the product. That's the point.